Ticketing F.A.Q.


Where can I purchase tickets to TAO Nightclub/TAO Beach?
Tickets can be purchased through our website. Please click on the event you would like to attend in the events calendar and click on the buy tickets or buy wristband button within the event page. Tickets for an event are available for purchase online until 8PM the day of the event or based on availability. Tickets for the nightclub may also be purchased in person at the Box Office on the date of the event from 7PM-10PM, subject to availability.

What is TAO Nightclub's dress code?
Dress code is Upscale-Casual; button down collared shirts and dress shoes for gentlemen.  No baseball hats, tennis shoes, or open-toed shoes for men.  

What is the All Access Wristband?
The All Access Wristband allows unlimited entry to TAO Beach (seasonally) Friday, Saturday, Sunday, TAO Nightclub Thursday, Friday and Saturday Night & LAVO Nightclub Friday, Saturday and Sunday for one discounted price. The wristband is the best option for those wishing to spend the weekend with us at TAO.

As a ticket holder, what am I entitled to?
Purchasing pre-sale tickets is the RECOMMENDED method of entry for guests wanting the best experience at the nightclub/beach. General Admission lines can be long at times, and pre-sale tickets are available to avoid those lines. Ticket holders enter through a separate entrance to the nightclub/beach from the general admission lines. While we cannot guarantee there is no wait at this entrance, this is certainly an expedited entry. We encourage all ticketed guests to arrive when the nightclub doors open (see below for nightclub hours) for the best experience.

Do you offer print at home or mail options?
We currently offer print at home tickets. We do not offer mail options.

What if I can’t print my ticket out?
You may download your tickets on your phone to be scanned at the ticket holder’s entrance. You may also have them printed for you at the Box Office during the hours listed below.

Refund Policy:
NO REFUNDS, CANCELLATIONS, OR DATE CHANGES.

Hours of Operation for the Nightclub & Beach:
TAO Nightclub hours of operation are:
Thursday 10:00pm – 4:00am
Friday 10:00pm – 4:00am
Saturday 10:00pm – 4:00am
   
TAO Beach is open 7 days a week during regular pool season from 10:00am – Sunset.

Hours of Operation for the TAO/LAVO Box Office:
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday 7:00pm – 10:00pm
Friday 7:00pm – 10:00pm
Saturday 7:00pm – 10:00pm
Sunday Closed

Why do ticket prices raise closer to the event?
Ticket prices increase at certain intervals as the event draws near, for the best possible price we encourage purchasing tickets as far in advance as you can.  Our calendar is updated regularly.

Can I change the name on the tickets?
No, tickets are non-transferable and names cannot be changed on the original purchase.

What if I purchased tickets for an event and the Box Office is closed?
The cashier will have a scanner and the list of all presale tickets at the door of the Nightclub/Beach. Please see the Nightclub/Beach security to validate entry.